Business Management Training:From team leaders through to senior managers and directors we have a range of business management training programmes to develop both the company and the management team. The training programmes are based on individual needs utilising TCAT Business Solutions' range of short courses. Development takes place on business premises incorporating the company's systems and procedures. TCAT Business Solutions offer NVQs in Management as well as bespoke training courses, certificates and short courses certified by the Institute of Leadership and Management (ILM) or Charted Management Institute (CMI) under their Award programme. NVQs are offered at levels 2 through to level 5. The level 2 qualification is aimed at team leaders who allocate work to other people and monitor the quality of that work. At level 3 the supervisory role is likely to include activities such as recruitment and selection, appraisals and training. At level 4 the candidate will be in a middle management role with responsibility for the operational plan for their area. The Level 5 NVQ is for senior managers and directors. Support materials will be provided and formal training delivered if required. Candidates will be supported across all shift and work patterns on a one-to-one basis to achieve either an ILM or CMI qualification within about four months for a Level 2 and within about 12 months for a Level 5. Bespoke courses are offered on most management topics including: - Motivation
- Leadership
- Appraisals
- Managing change and
- Managing conflict
The content will be agreed to support company policies and procedures and can be of any duration and at any level. The ILM Level 2 Award is a taught qualification of a minimum 22 guided learning hours specially designed to give practising or aspiring team leaders a solid foundation in their formal development as a leader. Content can be selected by the company from a range of 22 unit titles. (make an enquiry) | Case Studies:A selection of case studies that have benefited from TCAT Business Solutions' management training programmes: 
Telford & Wrekin NHS Primary Care Trust
Course Selection:A sample of programmes that can be included in TCAT Business Solutions' bespoke business management training programmes: - Management L3
- Management L4
- Management L5
- Registered Managers L4
- Management & Interpersonal Skills 1
- Management & Interpersonal Skills 2
- Management leaflet AS1
- Management Short Courses Appraisal 1
- Management Short Courses Diversity 1
- Management Short Courses Human Resources 1
- Management Short Courses Human Resources 2
- Personnel Support L3
- Personnel Management L4
- Quality Management L4
Client feedback:"Many thanks for your individual service. It's always a pleasure to deal with TCAT." "The assessor was extremely supportive, always on hand when needed and gave me the encouragement I needed. I could not have done it so well without her."
"I felt the whole process was very stimulating encouraging me to research some areas I had not explored in any detail. It has prompted me to become a Companion Member of the Institute of Customer Service." | 
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