Ricoh Products (UK) Ltd

Training Requirement:
Ricoh’s staff development policy ensures that all their employees have a recognised and relevant qualification.

Training Fulfilment:
To date over 230 direct employees have completed a training and assessment programme leading to a standardised approach to their procedures.

"The outcome for the new employees is a much greater understanding of the learning and training process with an increase in effectiveness of training."

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Harry West (Prees) Ltd

Training Requirement:
To ensure the company met its obligations under the CE markings regulations.

Training Fulfilment:
TCAT Business Solutions provided range of training in welding and welding inspection techniques, reinforced by assessment to national standards in welding and fabrication engineering.

"The company now has a much improved welding skill base, all of the welders are certified as competent and support an enhanced quality assurance system."

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Magna Specialist Confectioneries

Training Requirement:
To enhance the production efficiency at Magna Specialist Confectioners and reduce machinery maintenance costs.

Training Fulfilment:
Introductory maintenance skills programme to develop and up-skills operators to carry out first line maintenance. Further assessment and skills analysis identified the need for Process Technicians training covering mechanical, pneumatic and electrical systems maintenance.

"This has minimised the need for higher skilled engineers to attend simple machine breakdowns, hence reduced our costs and enabled greater machine efficiencies. The current skilled Engineers are undertaking skill scans to identify their needs to enable them to carry out high level maintenance on increasingly complex process lines. TCAT Business Solutions has designed and developed a very high level, complex and bespoke training programme to meet this need"

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Telford & Wrekin NHS Primary Care Trust

Training Requirement:
A highly qualified new care sector manager needed the skills to manage a team of experienced and committed workers in a way which focused on both the individual and team needs.

Training Fulfilment:
TCAT Business Solutions designed a training programme to include Management NVQ level 4 and working with colleagues & stakeholders modules, focussing on how to improve inter-departmental relationships.

"The NVQ 4 was brilliant, in that it enabled a process of looking at the needs of the service in terms of care offered to service users. The module about working relationships with colleagues and stakeholders was especially useful because so much of our work involves partnership work with other agencies"

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Captain Webb School

Training Requirement:
To improve children's life chances and to raise the aspirations of parents, with the aim of community regeneration and to employ and train local people

Training Fulfilment:
Set up NVQ programmes in Early Years Care and Education.

"A positive experience enhancing the esteem of both groups of learners. All achieved in March 2006 and three have gone on to obtain formal positions in the childcare sector. Captain Webb increased the numbers employed during the summer of 2006 to accommodate the opening of the Day nursery/children's centre."

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